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We’re here, lets chatThe finely ground oatmeal in this soap helps exfoliate the skin, and Honey is a natural antiseptic and has been shown to assist skin repair. All of this is in a Buttermilk base. It just so happens that it smells like a healthy breakfast.
Tip: These are big bars of Milk Soap (130g) so they last longer. Some people with smaller hands or children may find it easier if the bar is cut into two pieces.
Sodium Olivate (Saponified Olive Oil), Sodium Cocoate (Saponified Coconut Oil), Sodium Stearate (Olive Oil Derived), Aqua (H₂O’s Fancy Name), Cocos Nucifera (Coconut) Oil, Helianthus Annuus (Sunflower) Seed Oil, Olea Europaea Fruit (Olive) Oil, Glycerin (Coconut-Derived, Palm-free), Avena Sativa (Oat) Kernel Meal, Buttermilk (Fresh), Theobroma Cacao (Cocoa) Seed Butter, Fragrance, Tetrasodium Glutamate Diacetate (Naturally Derived, Biodegradable).
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
Are your Cleansers made of Milk?
We aren’t called MooGoo because our cleansers are made of milk. No cleansers or moisturisers are made of milk, or in fact, have any meaningful amount of milk in them at all. Despite what labels may claim. If you think about it, putting milk in a moisturiser and then sitting it on the shelf for a year or so would make it very smelly! The only exception to this is our Goats Milk & Hydrating Buttermilk Cleansing Bars, which go through a saponification process to make them stable. We do also use Milk Protein in some of our products, like in our bestselling Milk Wash, because the protein helps with skin elasticity. Milk Protein doesn’t go rancid, it is the fats and sugars in milk that go sour.
I’m Lactose intolerant. Are MooGoo products safe for me to use?
Almost all of our products do not contain milk, except for our Fresh Milk Cleansing Bars so it may be best to avoid these. Instead, we recommend using our Milk Wash as it contains no milk or Milk Protein.
If you have an allergy to Milk Protein (rather than Lactose) you may want to choose creams without Milk Protein. They include the Eczema & Psoriasis Cream, Soothing MSM Moisturiser and Scalp Cream
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.
Why do the boxes have holes in them? As the soaps are constantly exposed to the air, how do we know when they've reached their 3-month expiry?
The hole in the box allows air to circulate around the soap to ensure it doesn’t start sweating and gathering condensation which can happen to natural soaps in warmer temperatures.
The process in which soaps is made is what keeps it free from bacteria so plastic, airtight packaging is not required. The hole in the box also allows you to smell our wonderful soaps before making a purchase or taking them out of the packaging! The 3-month expiry date is from when you start using the soap itself.
Why don't we make different cleansers for different skin types?
We often get asked why we don’t make different cleanser specific to different skin types such as dry, oily, normal or combination skin. While we believe that people have different skin types and different skin needs, if you look closely at ingredient labels, you’ll notice that there often isn't much difference between products specifically made for each variation. In our opinion, we don’t think all the different types of cleansers are needed if you have a good formula (we think ours are pretty darn good). A cleanser made for oily skin would have a higher concentration of cleansers than one made for dry skin, but you can achieve much the same result by varying the amount of cleanser you use or washing your skin twice, if needed.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
The finely ground oatmeal in this soap helps exfoliate the skin, and Honey is a natural antiseptic and has been shown to assist skin repair. All of this is in a Buttermilk base. It just so happens that it smells like a healthy breakfast.
Tip: These are big bars of Milk Soap (130g) so they last longer. Some people with smaller hands or children may find it easier if the bar is cut into two pieces.
Sodium Olivate (Saponified Olive Oil), Sodium Cocoate (Saponified Coconut Oil), Sodium Stearate (Olive Oil Derived), Aqua (H₂O’s Fancy Name), Cocos Nucifera (Coconut) Oil, Helianthus Annuus (Sunflower) Seed Oil, Olea Europaea Fruit (Olive) Oil, Glycerin (Coconut-Derived, Palm-free), Avena Sativa (Oat) Kernel Meal, Buttermilk (Fresh), Theobroma Cacao (Cocoa) Seed Butter, Fragrance, Tetrasodium Glutamate Diacetate (Naturally Derived, Biodegradable).
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
Are your Cleansers made of Milk?
We aren’t called MooGoo because our cleansers are made of milk. No cleansers or moisturisers are made of milk, or in fact, have any meaningful amount of milk in them at all. Despite what labels may claim. If you think about it, putting milk in a moisturiser and then sitting it on the shelf for a year or so would make it very smelly! The only exception to this is our Goats Milk & Hydrating Buttermilk Cleansing Bars, which go through a saponification process to make them stable. We do also use Milk Protein in some of our products, like in our bestselling Milk Wash, because the protein helps with skin elasticity. Milk Protein doesn’t go rancid, it is the fats and sugars in milk that go sour.
I’m Lactose intolerant. Are MooGoo products safe for me to use?
Almost all of our products do not contain milk, except for our Fresh Milk Cleansing Bars so it may be best to avoid these. Instead, we recommend using our Milk Wash as it contains no milk or Milk Protein.
If you have an allergy to Milk Protein (rather than Lactose) you may want to choose creams without Milk Protein. They include the Eczema & Psoriasis Cream, Soothing MSM Moisturiser and Scalp Cream
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.
Why do the boxes have holes in them? As the soaps are constantly exposed to the air, how do we know when they've reached their 3-month expiry?
The hole in the box allows air to circulate around the soap to ensure it doesn’t start sweating and gathering condensation which can happen to natural soaps in warmer temperatures.
The process in which soaps is made is what keeps it free from bacteria so plastic, airtight packaging is not required. The hole in the box also allows you to smell our wonderful soaps before making a purchase or taking them out of the packaging! The 3-month expiry date is from when you start using the soap itself.
Why don't we make different cleansers for different skin types?
We often get asked why we don’t make different cleanser specific to different skin types such as dry, oily, normal or combination skin. While we believe that people have different skin types and different skin needs, if you look closely at ingredient labels, you’ll notice that there often isn't much difference between products specifically made for each variation. In our opinion, we don’t think all the different types of cleansers are needed if you have a good formula (we think ours are pretty darn good). A cleanser made for oily skin would have a higher concentration of cleansers than one made for dry skin, but you can achieve much the same result by varying the amount of cleanser you use or washing your skin twice, if needed.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
Ask the Herd Anything!
We’re here, lets chat