Marshmallow Rescue Fix-It Balm 25g

4.5
Rated 4.5 out of 5 stars
4.5 Stars (170 Reviews)

For Chapped Lips, Chafing, Dry Spots, Blemishes, Redness & Cracks

$10.90
DESCRIPTION
  • A Petroleum-free rescue balm made with Sweet Almond Oil, Shea Butter and Cocoa Butter
  • With Calendula, Marshmallow Root, Hops and Cucumber Seed Oil to soothe stressed-out skin
  • Beeswax, Candelilla Wax and Carnauba Wax help lock in moisture and protect dry, chapped skin
  • For chapped lips, chafing, dry patches, blemishes, redness and cracked skin
  • Free from Petroleum Jelly, Mineral Oil and Silicones
  • Not a miracle cream, just the result of research and hard work

You know that little tube of paw paw ointment almost everyone has stashed in a handbag, pocket or bedside drawer? The one you reach for when your lips are chapped, your heels are cracked or a dry patch just won’t quit? We loved the idea, but most traditional versions are built on Petroleum Jelly. So we made our own.

Fix-It Balm swaps Petroleum Jelly for a rich blend of Sweet Almond Oil, Castor Oil, Shea Butter and Cocoa Butter. Beeswax and natural plant waxes hold it together in a protective, nourishing balm. Then we added Calendula, Marshmallow Root, Hops and Cucumber Seed Oil to help soothe dry, stressed-out skin. The result is a pocket rocket that does basically everything except milk the cows (and you could probably use it on their sore udders too!).

As always with MooGoo, we choose not to use traditional filler ingredients that are cheap but don’t do much for the skin, like Silicones. We also leave out more questionable synthetic ingredients like Parabens and Phenoxyethanol.

Please note this balm contains Sweet Almond Oil and Soy Lecithin. Patch test before first use.

INGREDIENTS

Prunus Amygdalus Dulcis (Sweet Almond) Oil, Ricinus Communis (Castor) Seed Oil, Cera Alba (Beeswax), Cucumis Sativus (Cucumber) Seed Oil, Theobroma Cacao (Cocoa) Seed Butter, Cocos Nucifera (Coconut) Oil, Butyrospermum Parkii (Shea) Butter, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol (Vitamin E), Lecithin (Soy), Caprylic/Capric Triglyceride (Silky Natural Ester) , Jojoba Esters, Euphorbia Cerifera (Candelilla) Wax, Copernicia Cerifera (Carnauba) Wax, Polyglyceryl-3 Diisostearate (Emulsifier), Calendula Officinalis Flower Extract (Calendula), Althaea Officinalis Root Powder (Marshmallow Root), Humulus Lupulus (Hops) Flower Extract.

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

FAQs

Is Fix-It Balm a paw paw ointment?

It’s our Petroleum-free take on the classic paw paw tube. It doesn’t contain Pawpaw, but it’s made for the same everyday jobs: chapped lips, dry patches, rough elbows, cuticles and cracked heels. It uses plant oils, butters and waxes instead of Petroleum Jelly.

Where can I use the Fix-It Balm?

Almost anywhere! It’s most loved on chapped lips, chafing, dry patches, blemishes, redness and cracked skin. It’s suitable for the face and body, including lips. Reapply as needed throughout the day.

Does the Fix-It Balm contain Petroleum-based ingredients?

No way! We ditched Petroleum Jelly and Mineral Oil for Sweet Almond Oil, Shea Butter and natural waxes to make an intensely moisturising, nourishing balm.

Why don’t you use Pawpaw in the Fix-It Balm?

Pawpaw contains Papain, a natural enzyme that can irritate some people, especially those with sensitive skin. So we focused on gentle, nourishing ingredients instead.

Can I use Fix-It Balm on Eczema and Psoriasis?

Fix-It Balm is a moisturising balm, not a treatment. Many of our customers use it alongside our Eczema & Psoriasis range to help nourish and soothe dry, cracked areas. If you’re managing a skin condition, check with your GP or dermatologist.

Does Fix-It Balm taste or smell like Marshmallows?

As tasty as that would be, no! We use Marshmallow Root, which comes from the root of the Marshmallow plant (Althaea officinalis), not the lolly. It’s been used for generations for its skin-soothing properties.

What do the waxes in Fix-It Balm do?

Beeswax, Candelilla Wax and Carnauba Wax form a light protective layer on the skin that helps seal in moisture. That’s what makes the balm so effective on chapped lips and cracked skin.

Is Fix-It Balm suitable for people with nut or soy allergies?

Fix-It Balm contains Sweet Almond Oil (a tree nut) and Soy Lecithin. If you have a nut or soy allergy, please patch test and check with your doctor before use.

Can this balm be used on all skin types?

Of course! It’s suitable for all skin types and all ages, including babies and those with sensitive skin. As with any new skincare product, patch test before first use.

SHIPPING & RETURNS

Order Processing

All orders are dispatched from MooGoo HQ within 3 business days of receiving payment (excluding sale and closure periods).

Standard Shipping – Excluding international shipments

Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.

Orders over $50 (based on cart subtotal) qualify for free standard shipping.

Express Shipping – Excluding international shipments

You can expect your order to arrive within the times specified by Australia Post for Express Shipping based on your location.

Orders under $150 (based on cart subtotal) will incur a $14.90 flat-rate express shipping charge.

Orders over $150 (based on cart subtotal) qualify for free express shipping.

Returns

MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.

Read more on shipping and returns in our terms and conditions.

DESCRIPTION
  • A Petroleum-free rescue balm made with Sweet Almond Oil, Shea Butter and Cocoa Butter
  • With Calendula, Marshmallow Root, Hops and Cucumber Seed Oil to soothe stressed-out skin
  • Beeswax, Candelilla Wax and Carnauba Wax help lock in moisture and protect dry, chapped skin
  • For chapped lips, chafing, dry patches, blemishes, redness and cracked skin
  • Free from Petroleum Jelly, Mineral Oil and Silicones
  • Not a miracle cream, just the result of research and hard work

You know that little tube of paw paw ointment almost everyone has stashed in a handbag, pocket or bedside drawer? The one you reach for when your lips are chapped, your heels are cracked or a dry patch just won’t quit? We loved the idea, but most traditional versions are built on Petroleum Jelly. So we made our own.

Fix-It Balm swaps Petroleum Jelly for a rich blend of Sweet Almond Oil, Castor Oil, Shea Butter and Cocoa Butter. Beeswax and natural plant waxes hold it together in a protective, nourishing balm. Then we added Calendula, Marshmallow Root, Hops and Cucumber Seed Oil to help soothe dry, stressed-out skin. The result is a pocket rocket that does basically everything except milk the cows (and you could probably use it on their sore udders too!).

As always with MooGoo, we choose not to use traditional filler ingredients that are cheap but don’t do much for the skin, like Silicones. We also leave out more questionable synthetic ingredients like Parabens and Phenoxyethanol.

Please note this balm contains Sweet Almond Oil and Soy Lecithin. Patch test before first use.

INGREDIENTS

Prunus Amygdalus Dulcis (Sweet Almond) Oil, Ricinus Communis (Castor) Seed Oil, Cera Alba (Beeswax), Cucumis Sativus (Cucumber) Seed Oil, Theobroma Cacao (Cocoa) Seed Butter, Cocos Nucifera (Coconut) Oil, Butyrospermum Parkii (Shea) Butter, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol (Vitamin E), Lecithin (Soy), Caprylic/Capric Triglyceride (Silky Natural Ester) , Jojoba Esters, Euphorbia Cerifera (Candelilla) Wax, Copernicia Cerifera (Carnauba) Wax, Polyglyceryl-3 Diisostearate (Emulsifier), Calendula Officinalis Flower Extract (Calendula), Althaea Officinalis Root Powder (Marshmallow Root), Humulus Lupulus (Hops) Flower Extract.

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

FAQs

Is Fix-It Balm a paw paw ointment?

It’s our Petroleum-free take on the classic paw paw tube. It doesn’t contain Pawpaw, but it’s made for the same everyday jobs: chapped lips, dry patches, rough elbows, cuticles and cracked heels. It uses plant oils, butters and waxes instead of Petroleum Jelly.

Where can I use the Fix-It Balm?

Almost anywhere! It’s most loved on chapped lips, chafing, dry patches, blemishes, redness and cracked skin. It’s suitable for the face and body, including lips. Reapply as needed throughout the day.

Does the Fix-It Balm contain Petroleum-based ingredients?

No way! We ditched Petroleum Jelly and Mineral Oil for Sweet Almond Oil, Shea Butter and natural waxes to make an intensely moisturising, nourishing balm.

Why don’t you use Pawpaw in the Fix-It Balm?

Pawpaw contains Papain, a natural enzyme that can irritate some people, especially those with sensitive skin. So we focused on gentle, nourishing ingredients instead.

Can I use Fix-It Balm on Eczema and Psoriasis?

Fix-It Balm is a moisturising balm, not a treatment. Many of our customers use it alongside our Eczema & Psoriasis range to help nourish and soothe dry, cracked areas. If you’re managing a skin condition, check with your GP or dermatologist.

Does Fix-It Balm taste or smell like Marshmallows?

As tasty as that would be, no! We use Marshmallow Root, which comes from the root of the Marshmallow plant (Althaea officinalis), not the lolly. It’s been used for generations for its skin-soothing properties.

What do the waxes in Fix-It Balm do?

Beeswax, Candelilla Wax and Carnauba Wax form a light protective layer on the skin that helps seal in moisture. That’s what makes the balm so effective on chapped lips and cracked skin.

Is Fix-It Balm suitable for people with nut or soy allergies?

Fix-It Balm contains Sweet Almond Oil (a tree nut) and Soy Lecithin. If you have a nut or soy allergy, please patch test and check with your doctor before use.

Can this balm be used on all skin types?

Of course! It’s suitable for all skin types and all ages, including babies and those with sensitive skin. As with any new skincare product, patch test before first use.

SHIPPING & RETURNS

Order Processing

All orders are dispatched from MooGoo HQ within 3 business days of receiving payment (excluding sale and closure periods).

Standard Shipping – Excluding international shipments

Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.

Orders over $50 (based on cart subtotal) qualify for free standard shipping.

Express Shipping – Excluding international shipments

You can expect your order to arrive within the times specified by Australia Post for Express Shipping based on your location.

Orders under $150 (based on cart subtotal) will incur a $14.90 flat-rate express shipping charge.

Orders over $150 (based on cart subtotal) qualify for free express shipping.

Returns

MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.

Read more on shipping and returns in our terms and conditions.

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Made from natural ingredients
Proudly Australian made and owned
Recyclable packaging

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How we can MOOVE into your skincare routine

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Marshmallow Rescue Fix-It Balm 25g
4.5
Rated 4.5 out of 5 stars
4.5 Stars (170 Reviews)
For Chapped Lips, Chafing, Dry Spots, Blemishes, Redness & Cracks
$10.90
4.5
Rated 4.5 out of 5 stars
Based on 170 reviews
87%would recommend this product
Slide 1 selected
Reviews Summary
Customers say this balm works well on dry lips, cracked hands, and various skin irritations. Many reviews mention its oily, thin consistency that some find ideal while others note it can be runny or grainy. Users appreciate its versatility for cuts, burns, and dry patches. Common feedback includes how a small amount goes far and its convenient travel size. While most find it moisturizing and soothing, some mention it can separate or melt easily.
Customers Talked About
170 reviews
  • PS
    Preeti S.
    Verified Buyer
    I recommend this product
    What is your age range? 35-44
    What is your skin type? Combination
    What are your skin concerns? Pigmentation, Ageing, Acne, Sensitivity, Dryness
    Product Standouts Smells Great, Dramatic Results, Great Ingredients, Hydrating, Skin Barrier Support
    Rated 5 out of 5 stars
    8/22/26
    Skin soothing salve

    Smells amazing and performs even better.

    Product QualityRated 5.0 on a scale of 1 to 5
    Ease of UseRated 5.0 on a scale of 1 to 5
    TextureRated 5.0 on a scale of 1 to 5
    ResultsRated 5.0 on a scale of 1 to 5
  • GP Profile picture for Graham P. B.
    Graham P. B.
    Verified Buyer
    I recommend this product
    What is your age range? 55-64
    What is your skin type? Dry
    Product Standouts Fast Acting, Easy To Use, Dramatic Results, Gentle, Healing
    Rated 5 out of 5 stars
    9/14/25
    Cracked and sore skin begone!

    We recently moved from tropical north Queensland to Tasmania to live. Our skin very quick became dry, cracked and sore, especially around the fingernails. A friend recommended Moo Goo Natural Full Cream moisturiser to hydrate the skin. Wow! After a week, the dry sore skin and cracks have disappeared. It doesn’t hurt every time something brushes against the fingertips anymore. Moo Goo is brilliant. This is a totally independent review, we have not received any incentive or benefit from simply stating what this product has done for us. If you want to contact me to talk more I certainly don’t mind. It is that good! I’ll spruik it from the rooftops! The photo is of my wife’s thumb after one week of using the cream, pretty much all cracking and redness has disappeared.

    Product QualityRated 5.0 on a scale of 1 to 5
    ResultsRated 5.0 on a scale of 1 to 5
    MA Profile picture for MooGoo AU
    MooGoo AU
    9/18/25

    Hay Graham,

    Thanks so much for sharing your experience 💙 We’re over the mooooon to hear this! It’s wonderful to know it’s made such a noticeable difference for you and your wife.

    We really appreciate you taking the time to leave such a detailed review and for sharing your results with a photo. Spreading the word like this really helps others :)

  • C
    courtney
    Verified Buyer
    I do not recommend this product
    What is your age range? 25-34
    What is your skin type? Normal
    Rated 1 out of 5 stars
    10/18/24
    Disappointed.

    I had high hopes for this product- working in healthcare and been in constant heating/cooling drying your lips out. I was disappointed, it's so running/oily and feels like it's got bits of sand through it. Such a shame as I LOVE so many of the other moogoo products and will stick to them.

    Product QualityRated 2.0 on a scale of 1 to 5
    ResultsRated 2.0 on a scale of 1 to 5
    MA Profile picture for MooGoo AU
    MooGoo AU
    10/21/24

    Hay Courtney,
    Thank you for sharing your feedback with us, and we’re really sorry to hear that this product didn’t meet your expectations. The sandy or grainy feeling you experienced is due to the shea butter in the formula, which can sometimes harden slightly due to temperature fluctuations. You could try warming the tube between your palms to help soften the texture before applying.

    We truly appreciate your continued love for our other products and understand how disappointing this must have been. If you like, please reach out to our customer service team via info@moogoo.com.au, and we’d be happy to assist you with a product exchange or refund.

  • MK Profile picture for Michelle K.
    Michelle K.
    Verified Buyer
    I recommend this product
    What is your age range? 55-64
    What is your skin type? Combination
    Product Standouts Easy To Use, Healing, Hydrating, Unique, Fast Acting
    Rated 5 out of 5 stars
    5/28/24
    Mini miracle

    My new favourite product. So versatile & small enough to pop into my bag.

    Product QualityRated 5.0 on a scale of 1 to 5
    ResultsRated 5.0 on a scale of 1 to 5
  • E
    Evane
    I recommend this product
    Rated 5 out of 5 stars
    10/20/26
    5 Stars

    love this non greasy very nice product!

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Clean and cruelty free
Made from all natural ingredients
Proudly Australian made and owned
Recyclable packaging
Carbon neutral