Hair Care Trial Kit

Not sure about how natural hair care will work for you? Want to try before you buy? We’ve put together a sample pack of our best selling Milk Shampoo, Cream Conditioner and Protein Shot to give you a little taste.

This kit contains:

Milk Shampoo 100ml - A natural, gentle shampoo that looks after your hair and your scalp without building up. Made with a combination of coconut and glucose based cleansers and free from harsh synthetic detergents (SLS) that can dry out the hair. Also includes Milk Protein to help protect hair fibres and revitalise its natural protective layer.

Cream Conditioner 100ml - A natural, gentle conditioner that looks after your hair and your scalp. Made with natural oils like Jojoba and Olive Oil to hydrate hair instead of silicone-based ingredients that can build up and weigh hair down.

Protein Shot Leave-In Conditioner 50g - Our Protein Shot Leave-In Conditioner was made to complement our Cream Conditioner after we had so many super-fan customers asking for us for it. Designed to apply to damp hair after washing or swimming, and left in to dry and protect the hair from daily stressors.

Milk Shampoo

Aqua (H₂O’s Fancy Name), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Sodium Cocoyl Glutamate, Coco Glucoside (Glucose-Derived Cleanser) & Glyceryl Oleate (Natural Ester), Glycol Distearate (Emollient), Piroctone Olamine (Olamine Salt), Guar Hydroxypropyltrimonium Chloride (Guar Gum), Fragrance – Oatmeal (Phthalate-Free), Allantoin, Hydrolysed Milk Protein (For Hair Repair).

Cream Conditioner

Aqua (H₂O’s Fancy Name), Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Piroctone Olamine (Olamine Salt), Fragrance - Coconut Reef (Phthalate-Free), Hydrolyzed Milk Protein (For Hair Repair).

Protein Shot Leave-In Conditioner

Aqua (H₂O’s Fancy Name), Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Glycerin (Sugar Alcohol), Cocos Nucifera (Coconut) Oil, Fragrant Oil - Coconut Reef (Phthalate-Free), Piroctone Olamine (Olamine Salt), Hydrolysed Milk Protein (For Hair Repair), Tocopherol (Natural Vitamin E).

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

Is this product made of milk?

We aren’t called MooGoo because our products are made with milk. If you think about it, putting any meaningful amount of fresh milk into a hair care product and then putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in our hair care products because research has found that it helps to protect hair fibres and revitalise hair's natural protective layer.

If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.

'Fragrance' is listed as one of the ingredients in this product. What does this mean?

When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.

I can’t seem to get all of the product out of the bottle with the pump? Why is this happening?

When it comes to products with higher viscosity (thicker in nature), it can be harder for them to be dispensed through a pump system when the product is running low. This means that you might not be able to access every last drop with the pump provided. To get your hands on the last bit of product in the bottle after it can no longer be pumped, simply turn the bottle upside down and allow the product to make its way to the top of the bottle with the help of gravity. Now when you unscrew the cap, the product will be there ready for you to use and enjoy as needed. Another trick to getting the last bit of Conditioner out of the bottle is to add a small amount of water and shake together with the remaining product to make it a bit thinner so it can more easily be dispensed through the pump.

Why do we only make one shampoo?

We often get asked why we don’t make different shampoos specific to different hair types such as dry, oily, curly, thin, damaged etc. While we believe that people have different hair types and different hair needs, if you look closely at ingredient labels, you’ll notice that there often isn't much difference between products specifically made for each variation. In our opinion, we don’t think all the different types of shampoo are needed if you have a good formula (we think ours is pretty darn good). A shampoo made for oily hair would have a higher concentration of cleansers than one made for dry hair because more oil needs to be removed, but you can achieve much the same result by varying the amount of shampoo you use or washing your hair twice, if needed.

Does your shampoo strip colour?

When formulating our shampoo, we learned a lot in the process. “colour-lock Shampoo” is basically shampoo that is SLS-free and is not alkaline. Alkaline hair products open up the hair cuticle and leach colour out as well as make the hair feel squeaky (aka “clean”). Our Milk Shampoo is already SLS-free and a pH that is slightly acidic for the reasons mentioned above, so it’s “colour lock shampoo” by nature, although we don’t think it’s an accurate description. “Damaged hair” shampoos are also usually just lower in sulphates so we’ve got that covered already.

What does "Dermatologically Tested" mean?

You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s no actual definition or regulation for this term? Because that didn’t sit right with us, and because we aim to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing.

Order Processing

All orders are dispatched from MooGoo HQ within 5 business days of receiving payment.

Standard Shipping – Excluding international shipments

Orders under $50 (based on cart subtotal) will incur a $7.90 standard flat-rate shipping charge.

Orders over $50 (based on cart subtotal) qualify for free standard shipping.

Express Shipping – Excluding international shipments

Orders under $50 (based on cart subtotal) will incur an $11.90 flat-rate express shipping charge.

Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.

Orders over $150 (based on cart subtotal) qualify for free express shipping.

Returns

MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.

Read more on shipping and returns in our terms and conditions.