Are you cleansers safe for lash extensions?
The Milk Wash is great for lash extensions. It has the same irritation score as water and uses a combination of gentle natural cleansers. Oils can break down the glue used, so steer clear of any oil-based cleansers like our Oil Cleansing Method on the eye area whilst you’ve got lashes on.
Is this product made of milk?
We aren’t called MooGoo because our products are made with milk. If you think about it, putting any meaningful amount of fresh milk into a cream and then putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in a some of our skincare products because research has found that it helps to increase skin elasticity by up to 20%.
If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.
Can this product be used on the face and body, or just the body?
Absolutely! All MooGoo cleansers are for everyone and everywhere. Use on the face & body, suitable for all ages and skin types.
What does "Dermatologically Tested" mean?
You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing. To check out the full report and summary of the test we did on this product, click here.
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.