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Ask the Herd Anything!
We’re here, lets chatNot sure if natural hair care is for you? We get it, making the switch can feel like a big step. That’s why we’ve put together a handy little trial kit featuring three of our most-loved hair products for you to taste. These mini sizes are perfect for testing things out before committing to the full-sized bottles. Whether you’re curious about natural alternatives, have a sensitive scalp or just love a good sample pack, this one’s for you. It’s also great for travel, gifting or stashing in your gym bag.
This kit contains:
Milk Shampoo 50ml
Fun fact: Milk Shampoo was originally made for a family member who had a scalp so itchy they went to bed with olive oil on their scalp and cling wrap around their head. It took us 6 months of trialing until we were able to banish the cling wrap to the kitchen for good! Now, Milk Shampoo is loved by thousands of Aussies and 96% report a healthier scalp after use! It's also colour-safe and a great option for people looking for natural hair care that actually works.
Cream Conditioner 50ml
Originally made for a family member with a super-sensitive, itchy scalp, our Cream Conditioner is as gentle and nourishing as they come, without compromising on performance. It’s the perfect match for our Milk Shampoo and is suitable for the whole family. We skip the harsh synthetics and instead use lightweight, plant-based oils that absorb into the hair to deliver real moisture, shine and softness. Bonus points for being a breeze to detangle too!
Protein Shot Leave-In Conditioner 25g
After a ton of requests from the Herd (you lovely lot), we whipped up a natural leave-in conditioner to pair perfectly with our Shampoos and Conditioners. Think of it as a drink for dry or damaged ends, especially great after washing, between washes or when you need a slicked back bun. Curly girl and frizzy hair approved, plus made for the whole family.
Milk Shampoo
Aqua (H₂O’s Fancy Name), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Sodium Cocoyl Glutamate, Coco Glucoside (Glucose-Derived Cleanser) & Glyceryl Oleate (Natural Ester), Glycol Distearate (Emollient), Piroctone Olamine (Olamine Salt), Guar Hydroxypropyltrimonium Chloride (Guar Gum), Fragrance – Oatmeal (Phthalate-Free), Allantoin, Hydrolysed Milk Protein (For Hair Repair).
Cream Conditioner
Aqua (H₂O’s Fancy Name), Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Piroctone Olamine (Olamine Salt), Fragrance - Coconut Reef (Phthalate-Free), Hydrolyzed Milk Protein (For Hair Repair).
Protein Shot Leave-In Conditioner
Aqua (H₂O’s Fancy Name), Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Glycerin (Sugar Alcohol), Cocos Nucifera (Coconut) Oil, Fragrant Oil - Coconut Reef (Phthalate-Free), Piroctone Olamine (Olamine Salt), Hydrolysed Milk Protein (For Hair Repair), Tocopherol (Natural Vitamin E).
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
How do I use these in a routine?
**Is the Protein Shot suitable for curly or wavy hair?
Absolutely! Our curly-haired customers are some of Protein Shot’s biggest fans! It helps define curls, tame frizz and add moisture without making your hair crunchy or sticky. Perfect for keeping curls bouncy and hydrated.
Are these products Silicone-free?
Yep, no Silicones here! Instead, we use Glycerin and natural oils like Jojoba and Olive Oil, that actually absorb into the hair to hydrate and nourish, rather than just coat it.
Is this product made of milk?
Nope, no fresh milk here! While the name’s inspired by our first product (which was a cream made for cow udders – really!), we don’t pour milk into bottles. What we do use is Milk Protein from a credible Aussie supplier. It’s been shown to help protect and condition hair, giving it strength and bounce without weighing it down. So your hair gets the benefits of milk, without going off on the shelf.
If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
Fair question, especially if you have sensitive skin. We used to use essential oils for fragrance, but even small amounts can cause big reactions for some. So we created a special kind of fragrant oil, where every component below the EU allergy threshold. That means no nasties, no phthalates and no more itchy scalps from a whiff of shampoo. Just a fresh scent that’s safe for sensitive skin.
I noticed the shampoo and conditioner bottle has changed to a squeezy tube. Why is that?
We've listened to your feedback and made a change to improve your experience with our products. The new squeezy tubes ensure you can get every last drop out without any hassle and ensuring nothing goes to waste.
We hope you love the new design as much as we do! As always, we appreciate your feedback and are committed to making our products as convenient and enjoyable to use as possible.
Does your shampoo strip colour?
Short answer: Nope!
Long answer: Our Milk Shampoo is SLS-free, Sulphate-free and pH-balanced, meaning it’s not alkaline (which is what can open up your hair cuticle and wash colour down the drain). While we don’t slap a “colour-lock” label on it, the formula naturally helps keep your hair colour where it belongs, in your hair, not your shower.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
Not sure if natural hair care is for you? We get it, making the switch can feel like a big step. That’s why we’ve put together a handy little trial kit featuring three of our most-loved hair products for you to taste. These mini sizes are perfect for testing things out before committing to the full-sized bottles. Whether you’re curious about natural alternatives, have a sensitive scalp or just love a good sample pack, this one’s for you. It’s also great for travel, gifting or stashing in your gym bag.
This kit contains:
Milk Shampoo 50ml
Fun fact: Milk Shampoo was originally made for a family member who had a scalp so itchy they went to bed with olive oil on their scalp and cling wrap around their head. It took us 6 months of trialing until we were able to banish the cling wrap to the kitchen for good! Now, Milk Shampoo is loved by thousands of Aussies and 96% report a healthier scalp after use! It's also colour-safe and a great option for people looking for natural hair care that actually works.
Cream Conditioner 50ml
Originally made for a family member with a super-sensitive, itchy scalp, our Cream Conditioner is as gentle and nourishing as they come, without compromising on performance. It’s the perfect match for our Milk Shampoo and is suitable for the whole family. We skip the harsh synthetics and instead use lightweight, plant-based oils that absorb into the hair to deliver real moisture, shine and softness. Bonus points for being a breeze to detangle too!
Protein Shot Leave-In Conditioner 25g
After a ton of requests from the Herd (you lovely lot), we whipped up a natural leave-in conditioner to pair perfectly with our Shampoos and Conditioners. Think of it as a drink for dry or damaged ends, especially great after washing, between washes or when you need a slicked back bun. Curly girl and frizzy hair approved, plus made for the whole family.
Milk Shampoo
Aqua (H₂O’s Fancy Name), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Sodium Cocoyl Glutamate, Coco Glucoside (Glucose-Derived Cleanser) & Glyceryl Oleate (Natural Ester), Glycol Distearate (Emollient), Piroctone Olamine (Olamine Salt), Guar Hydroxypropyltrimonium Chloride (Guar Gum), Fragrance – Oatmeal (Phthalate-Free), Allantoin, Hydrolysed Milk Protein (For Hair Repair).
Cream Conditioner
Aqua (H₂O’s Fancy Name), Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Piroctone Olamine (Olamine Salt), Fragrance - Coconut Reef (Phthalate-Free), Hydrolyzed Milk Protein (For Hair Repair).
Protein Shot Leave-In Conditioner
Aqua (H₂O’s Fancy Name), Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Glycerin (Sugar Alcohol), Cocos Nucifera (Coconut) Oil, Fragrant Oil - Coconut Reef (Phthalate-Free), Piroctone Olamine (Olamine Salt), Hydrolysed Milk Protein (For Hair Repair), Tocopherol (Natural Vitamin E).
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
How do I use these in a routine?
**Is the Protein Shot suitable for curly or wavy hair?
Absolutely! Our curly-haired customers are some of Protein Shot’s biggest fans! It helps define curls, tame frizz and add moisture without making your hair crunchy or sticky. Perfect for keeping curls bouncy and hydrated.
Are these products Silicone-free?
Yep, no Silicones here! Instead, we use Glycerin and natural oils like Jojoba and Olive Oil, that actually absorb into the hair to hydrate and nourish, rather than just coat it.
Is this product made of milk?
Nope, no fresh milk here! While the name’s inspired by our first product (which was a cream made for cow udders – really!), we don’t pour milk into bottles. What we do use is Milk Protein from a credible Aussie supplier. It’s been shown to help protect and condition hair, giving it strength and bounce without weighing it down. So your hair gets the benefits of milk, without going off on the shelf.
If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
Fair question, especially if you have sensitive skin. We used to use essential oils for fragrance, but even small amounts can cause big reactions for some. So we created a special kind of fragrant oil, where every component below the EU allergy threshold. That means no nasties, no phthalates and no more itchy scalps from a whiff of shampoo. Just a fresh scent that’s safe for sensitive skin.
I noticed the shampoo and conditioner bottle has changed to a squeezy tube. Why is that?
We've listened to your feedback and made a change to improve your experience with our products. The new squeezy tubes ensure you can get every last drop out without any hassle and ensuring nothing goes to waste.
We hope you love the new design as much as we do! As always, we appreciate your feedback and are committed to making our products as convenient and enjoyable to use as possible.
Does your shampoo strip colour?
Short answer: Nope!
Long answer: Our Milk Shampoo is SLS-free, Sulphate-free and pH-balanced, meaning it’s not alkaline (which is what can open up your hair cuticle and wash colour down the drain). While we don’t slap a “colour-lock” label on it, the formula naturally helps keep your hair colour where it belongs, in your hair, not your shower.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
Ask the Herd Anything!
We’re here, lets chat