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We’re here, lets chatAs all parents know, babies often get sensitive skin around the nappy area. This can be caused by either a reaction to urea, or yeast. Moving around as much as they tend to doesn’t help the situation much either. The introduction of a barrier cream could help soothe this and we think Zinc does the trick.
But we wanted to make something more than just a barrier cream so we added in a whole bunch of goodness to this cream to help care for the tender area and help it along with lovely soothing and anti-yeast ingredients to address the cause, not just the symptoms.
As a parent, our formulator knows just how careful all parents are as to what goes on their child's skin. That’s why he created the baby range when his own kids came along. For more information about baby skin problems click here.
Tip: Also suitable for dribble rash.
Aqua (H₂O’s Fancy Name), Zinc Oxide, Helianthus Annuus (Sunflower) Seed Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Butyrospermum Parkii (Shea Butter), Oenothera Biennis (Evening Primrose) Oil, Tocopherol (Natural Vitamin E), Polysorbate 60 (Food Grade Emulsifier), Piroctone Olamine (Olamine Salt), Calendula Officinalis (Marigold) Flower Extract, Chamomilla Recutita (Matricaria) Flower Extract, Allantoin, Humulus Lupulus (Hops) Extract.
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
My child has a nut allergy. Do I need to use nut-free skin care products?
Most allergies to nuts are triggered by nut proteins, not nut oils. But when it comes to allergic reactions many people choose to be extra cautious and avoid anything made with nut oils as well. For that reason, we made this cream without nut oils to give parents of children with allergies peace of mind.
Can I use MooGoo on a newborn?
We get this question a lot. But the answer is YES! All of our products are suitable for newborns but we suggest you always patch test first to check for allergies to any natural ingredients.
My baby accidentally ate some of the product, will they be ok?
We don’t recommend using our products as baby food, but if some is ingested you can rest assured that our products are made from 100% natural, edible ingredients.
Why did you switch from a 75g Nappy Balm pump to a 120g Nappy Balm Tube? Is the 75g pump still available to purchase?
We decided to switch to a 120g tube for numerous reasons including consistency with packaging design across the range and reducing our packaging for this product by removing the pump and the cardboard box needed for the 75g bottle. The 75g Nappy Balm will no longer be available online but will be available in stores while stock lasts.
How come the price for Nappy Balm 120g tube is the same as the original 75g pump?
When calculating prices there are many factors to consider including production costs, packaging elements, manufacturing, etc. It actually costs us more to produce the 75g tube than the 120g size, which is why we’re able to offer it at the same price as before. By switching to a 120g tube we’ve been able to save on packaging, and therefore provide you with MORE product, for the same price. Don’t worry, there hasn’t been a change to our beloved formula!
What does "Dermatologically Tested" mean?
You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing. To check out the full report and summary of the test we did on this product, click here.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
As all parents know, babies often get sensitive skin around the nappy area. This can be caused by either a reaction to urea, or yeast. Moving around as much as they tend to doesn’t help the situation much either. The introduction of a barrier cream could help soothe this and we think Zinc does the trick.
But we wanted to make something more than just a barrier cream so we added in a whole bunch of goodness to this cream to help care for the tender area and help it along with lovely soothing and anti-yeast ingredients to address the cause, not just the symptoms.
As a parent, our formulator knows just how careful all parents are as to what goes on their child's skin. That’s why he created the baby range when his own kids came along. For more information about baby skin problems click here.
Tip: Also suitable for dribble rash.
Aqua (H₂O’s Fancy Name), Zinc Oxide, Helianthus Annuus (Sunflower) Seed Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Butyrospermum Parkii (Shea Butter), Oenothera Biennis (Evening Primrose) Oil, Tocopherol (Natural Vitamin E), Polysorbate 60 (Food Grade Emulsifier), Piroctone Olamine (Olamine Salt), Calendula Officinalis (Marigold) Flower Extract, Chamomilla Recutita (Matricaria) Flower Extract, Allantoin, Humulus Lupulus (Hops) Extract.
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
My child has a nut allergy. Do I need to use nut-free skin care products?
Most allergies to nuts are triggered by nut proteins, not nut oils. But when it comes to allergic reactions many people choose to be extra cautious and avoid anything made with nut oils as well. For that reason, we made this cream without nut oils to give parents of children with allergies peace of mind.
Can I use MooGoo on a newborn?
We get this question a lot. But the answer is YES! All of our products are suitable for newborns but we suggest you always patch test first to check for allergies to any natural ingredients.
My baby accidentally ate some of the product, will they be ok?
We don’t recommend using our products as baby food, but if some is ingested you can rest assured that our products are made from 100% natural, edible ingredients.
Why did you switch from a 75g Nappy Balm pump to a 120g Nappy Balm Tube? Is the 75g pump still available to purchase?
We decided to switch to a 120g tube for numerous reasons including consistency with packaging design across the range and reducing our packaging for this product by removing the pump and the cardboard box needed for the 75g bottle. The 75g Nappy Balm will no longer be available online but will be available in stores while stock lasts.
How come the price for Nappy Balm 120g tube is the same as the original 75g pump?
When calculating prices there are many factors to consider including production costs, packaging elements, manufacturing, etc. It actually costs us more to produce the 75g tube than the 120g size, which is why we’re able to offer it at the same price as before. By switching to a 120g tube we’ve been able to save on packaging, and therefore provide you with MORE product, for the same price. Don’t worry, there hasn’t been a change to our beloved formula!
What does "Dermatologically Tested" mean?
You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing. To check out the full report and summary of the test we did on this product, click here.
Order Processing
All orders are dispatched from MooGoo HQ within 5 business days of receiving payment. This may be longer during sale periods.
Standard Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur a $9.90 standard flat-rate shipping charge.
Orders over $50 (based on cart subtotal) qualify for free standard shipping.
Express Shipping – Excluding international shipments
Orders under $50 (based on cart subtotal) will incur an $14.90 flat-rate express shipping charge.
Orders between $50-150 (based on cart subtotal) will incur a $5.00 flat rate express shipping charge.
Orders over $150 (based on cart subtotal) qualify for free express shipping.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused.
Read more on shipping and returns in our terms and conditions.
Ask the Herd Anything!
We’re here, lets chat